The process of performance measurement includes several important steps. After identifying the main goals that you want to measure performance against, it involves determining the performance that directly reflect those goals.

It also involves selecting appropriate metrics units of measurement for each indicator and identifying the data sources that will be used to collect the necessary information for calculating the indicators. Additionally, it requires determining the measurement frequency, i.e., specifying the period during which the indicators will be measured. Subsequently, the necessary data is collected and the values of the indicators are calculated. This leads to the analysis and interpretation of the data to evaluate performance and identify areas that need improvement. Finally, practical actions are taken to improve performance based on the results and analysis.