Strategic Performance

What are The Difference between Performance Indicators and Outcome Indicators?

Strategic performance measures focus on measuring the performance of organizations in internal operations and the execution of day-to-day activities. They rely on internal data and are used to measure the achievement of internal goals. On the other hand, outcome measures focus on measuring the final outcomes and the impact of the organization on customers, the community, and external partners. They rely on external data such as customer reports, surveys, social and environmental impact assessments.
Performance measures determine how the organization executes internal operations, while outcome measures focus on evaluating the final outcomes and the organization's impact on the external environment. Both types of measures should be used together to assess the overall performance of the organization and achieve the desired internal and external goals.

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